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Payments

Payments and payment term

  1. SoleShape may, at the conclusion of the agreement, require a down payment of up to 50% of the agreed amount. 

  2. The customer must have paid the full amount within 7 days after delivery of the product.

  3. Payment terms are considered as fatal payment terms. This means that if the customer has not paid the agreed amount at the latest on the last day of the payment term, he is legally in default, without SoleShape having to send the customer a reminder or to put him in default. 

  4. SoleShape reserves the right to make a delivery conditional upon immediate payment or to require adequate security for the total amount of the services or products.

Consequences of late payment

  1. If the customer does not pay within the agreed term, SoleShape is entitled to charge an interest of 1% per month from the day the customer is in default, whereby a part of a month is counted for a whole month.

  2. When the customer is in default, he is also due to extrajudicial collection costs and may be obliged to pay any compensation to SoleShape. 

  3. The collection costs are calculated on the basis of the Reimbursement for extrajudicial collection costs. 

  4. If the customer does not pay on time, SoleShape may suspend its obligations until the customer has met his payment obligation. 

  5. In the event of liquidation, bankruptcy, attachment or suspension of payment on behalf of the customer, the claims of SoleShape on the customer are immediately due and payable. 

  6. If the customer refuses to cooperate with the performance of the agreement by SoleShape, he is still obliged to pay the agreed price to SoleShape. 

No hidden fees

All prices on our website include taxes and there are no hidden fees afterwards.

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Free & Fast Delivery

A free fully-trackable delivery service on all orders over €150 in The Netherlands.

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Exchanges & Returns

You have 14 days from the shipping date to return your purchase.

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